TikTok Commerce - Fashion Category Account Manager
Responsibilities
Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities:
1.Drive and manage the business partnership and experience end-to-end, including continuous development, especially in Fashion category;
2.Work with creators and presenters to produce high quality Commerce content driving revenue through detailed operations work;
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3. Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions;
4. Be an expert in TikTok commerce operations, identify opportunities for service and content, carry responsibility for category performance;
5. Own internal projects to contribute to the industry ecosystem as a whole (including campaigns, product launches, marketing);
6. Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
Qualifications
Minimum Qualifications:
1. Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills;
2. Customer service orientation and experience working in a client facing capacity;
3. 3+ years working experience;
4. Fluent in English, good communication and collaboration skills working cross functionally in a global working environment.
Preferred Qualifications:
1. Experienced in relatable in-category management, at a large retailer, or agency side or other company with specialism in fashion category is preferred;
2. Strong sense of social content (livestream and short-video is a preference) , practical experience in the social commerce, content marketing, influencers, and creativity in the categories is a plus;
3. Collaborative and open to changes and challenges and learn;
4. Ability to thrive in ambiguity and adapt quickly to change.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.