TikTok Commerce - Creator Manager, Incubation
Responsibilities
Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities:
- Responsible for managing and developing high potential creators to drive the growth of key content categories and creator success.
- Identify potential partnership opportunities on commerce businesses and work closely with XFN teams to make them happen.
- Independently responsible for a medium-sized group of content creators/partners, develop strategies for growing and retaining creators/partners and foster strong relationships with them. Collaborate with internal and cross-functional teams to highlight creators and support their initiatives.
- Track, analyze and optimize the performance of creators' development efforts including but not limited to active rate, content quality, content views and audience growth.
- Responsible for the operations performance of key metrics and diversity of contents.
- Plan and implement online & offline campaigns based on local trends, local tentpole or even global tentpole, complete related data analysis.
Qualifications
Minimum Qualifications:
- Bachelor's Degree or equivalent practical experience with strong English communication skills (both written and verbal).
- Familiar with the content creation industry and good creator connections.
Preferred Qualifications:
- 3+ years experience working with content creators.
- Able to establish contact, build up trust with creators, and provide complete support on platform training, creator engagement activities.
- Outstanding skills of communication, presentation, and problem-solving, enjoy communication with users, and deliver daily support with a strong user-driven mindset.
- Strong planning skills for online & offline campaigns, be creative and good at brain-storming (PLUS).
- Be enthusiastic, result-driven, focus on efficiency and can work under pressure.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.