TikTok Commerce Agency Operations Mexico
Responsibilities
Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.
Responsibilities:
-Responsible for the management and daily operations of creators and agencies in the Mexico maintaining strong partnerships and ensuring efficient execution of business activities.
-Identify, establish connections with, and manage e-commerce creators and agencies, developing operational strategies and policies to effectively incentivize key metrics such as new creator acquisition, engagement, and sales conversion, while overseeing the overall scale of creators, GMV, and ecosystem structure.
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-Possess a deep understanding of the e-commerce ecosystem, including current trends and practices, with insights into their commercialization models.
-Stay updated on the latest developments in the live-streaming industry, conduct timely and accurate market research, and propose actionable strategies.
Qualifications
Minimum Qualifications:
-Prior experience in e-commerce service providers, agency/creator operations, or related fields is required. Proficiency in English is required; familiarity with Spanish is preferred.
-Knowledge of the e-commerce creator ecosystem is essential. Experience working with leading domestic or international MCNs or group buying operators is preferred.
-Familiarity with the agency ecosystem and an understanding of agency business logic.
-Self-driven with strong problem-solving skills, able to handle pressure, think logically and strategically, and collaborate across departments to achieve goals.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.