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TikTok Commerce - Agency Operations

AT TikTok
TikTok

TikTok Commerce - Agency Operations

Mexico City, Mexico

Responsibilities

Team Intro
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:
- Lead agency acquisition efforts, identifying and onboarding high-potential commerce agencies to grow on the platform.
- Manage day-to-day agency operations, serving as the primary point of contact to ensure agencies meet performance and compliance standards.

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- Develop and implement strategies to support agencies in scaling their businesses, optimizing performance, and improving key metrics such as content quality, engagement, and business growth.
- Collaborate with internal and cross-functional teams to highlight agency achievements and provide the necessary resources for growth.
- Track, analyze, and report on agency performance, using data-driven insights to continuously optimize strategies.
- Plan and execute campaigns, both online and offline, aligned with local and global trends to drive agency success.

Qualifications

Minimum Qualifications:
- 3+ years of experience in e-commerce operations, agency management, or partnerships.
- Strong communication, relationship-building, and problem-solving abilities with a data-driven mindset.
- Experience working with media agencies and resources is required; having MCN (Multi-Channel Network) agency resources is a plus.
- Must be available for 70% of working hours in Mexico City.

Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: TikTok-7424186639548713267
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.