Technical Program Manager, Infrastructure Engineering

Responsibilities

The infrastructure team supports the company's fast growth by building and operating hyper-scale datacenters, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services and making sure they are scalable and are reliable

Responsibilities:
- Serve as the regional subject matter expert (SME) for data centers and PoP cable infrastructure.
- Ensure quality and consistency of installations across projects through design review, technical oversight, and vendor performance management.
- Develop regionalized vendor-partner strategies, accounting for regulatory, logistical, and market-specific challenges in Europe.
- Maintain strong XF-relationships with Network Engineering, Commercial, Design, and Fit-Out teams. Collaborate with DCOs and RDCOs to ensure infrastructure meets operational and network performance expectations.
- Define project scope, deliverables, and timelines in collaboration with internal stakeholders and vendor-partners.
- Drive execution of new-build and retrofit cable-infra projects (Network, Security, CorpNet), from design to commissioning. Oversee vendor installation activities, ensuring compliance with ByteDance quality, safety, and regulatory standards.
- Monitor, document, and track project milestones, reporting on progress, risks, and lessons learned.
- Manage and maintain internal project repositories, including SoWs, BoMs, test results, design archives, and as-builts.
- Support training, documentation, and knowledge transfer for Data Center Operations (DCO) teams, enabling sustainable long-term operations.