Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Technical Program Manager, Edge Infrastructure

1 month ago San Jose, CA

Responsibilities

About the Team
The infrastructure team supports the company's fast growth by building and operating hyper-scale datacenters as well as vastly distributed global edge networks. To support the fast growth and manage the massive content on the platform, our infrastructure team is building hyber-scale datacenters globally which host hundreds of thousands of servers.

Responsibilities:
- Lead the creation of the Build, Operations and Maintenance Plans for all global Bytedance PoPs
- Work on operational issues including RMA and repairs for all network and server equipment.
- Drive and manage multiple projects around optimizing PoP build outs, improving documentation and building new tools
- Lead Day 2 Operations, Repair Troubleshooting, and Maintenance improvement strategies
- Design and deliver large-scale network projects composed of dark fiber, leased waves, IP transit and peering circuits, colo space, power, cross connects, point of presence and content delivery networks build
- Work on optimizing operational processes and designing more efficient workflows

Qualifications

Minimum qualifications
- Bachelor's Degree in Computer science, Electrical engineering, Mechanical engineering or any equivalent technical field
- Knowledge of co-location infrastructure including facilities, site selection, operations

Want more jobs like this?

Get jobs in San Jose, CA delivered to your inbox every week.

Job alert subscription

- Knowledge of Linux and hardware systems

Preferred qualifications
- 3 years of experience in network infrastructure space, related to solutions and/or project management experience in CDN and/or telecom-related field
- 3 years of experience managing cross-functional and/or cross-team projects
- Technical experience in telecommunication networks including Fixed Network, Transmission and IP Technologies(IPT, IX, Peering)
- 3 years of experience in edge infrastructure related fields
- Excellent communication. Ability to express ideas clearly and provide effective remote technical guidance and troubleshooting
- Knowledge of co-location infrastructure including facilities, site selection, operations
- Enjoys solving technical problems and challenges.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $128160 - $304000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA
Job ID: TikTok-7440794873853135111
Employment Type: OTHER
Posted: 2025-08-27T20:38:52

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.