Technical Client Solutions Associate - NA PCS
Responsibilities
Team Introduction:
The North America Monetization Product Strategy & Operations team helps ensure that the US advertisers (our clients) are inspired, excited and empowered to partner with us to build their brands and drive outcomes on the TikTok platform. We are the connective tissue between our clients, our sales people, and the product & engineering teams. We are responsible for building verticalized go-to market strategies & activating sales to scale adoption of TikTok's full suite of innovative advertising solutions.
This role is a unique opportunity to bridge technical product knowledge and business impact by supporting TikTok's advertising clients while working closely with cross-functional teams such as Sales, Product, and Engineering. You will be able to manage technical projects, analyze data to solve business problems, and help scale advertising solutions across North America.
Responsibilities:
- Support technical implementation of ad products (e.g., Pixel, Catalog, SDK) and assist with product launches, ensuring they meet client business goals.
- Collaborate with sales teams to understand client KPIs and provide data-driven insights and recommendations.
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- Analyze advertising performance data and contribute to building clear reports and recommendations.
- Assist in cross-functional projects by coordinating with Product, RD, and Engineering teams to troubleshoot issues and propose solutions.
- Contribute to product adoption by collecting advertiser feedback and sharing insights with the Product team.
- Help improve internal tools and processes, ensuring smoother collaboration across teams.
Qualifications
Minimum Qualifications:
- Bachelor's degree in Computer Engineering, Computer Science or related field (recent or upcoming graduates welcome).
- Strong problem-solving skills, with the ability to break down technical issues and explain them clearly.
- Strong communication skills and willingness to work in a cross-functional, fast-paced environment.
- Interest in the internet/ads industry and passion for learning how advertising technology works.
- Flexible and adaptable - able to navigate ambiguity and learn quickly.
- An understanding of Agile methodologies is desirable but not required. More important is a "can-do" attitude and willingness to step outside your job description to make an impact.
Preferred Qualifications:
- Strong foundation in coding and data analysis with skills in:
- Python or Java (for scripting, debugging, or automation tasks)
- Familiarity with APIs, SDKs, or web technologies (JavaScript, HTML, CSS) a plus
- SQL (for querying and analyzing datasets)
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $103200 - $180445 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.