Team Lead, Agency Growth - North America
Responsibilities
About the Team
TikTok's Agency Sales team is at the forefront of connecting agencies of all sizes with TikTok's creative ecosystem - helping them unlock performance, build compelling narratives for their clients, and grow sustainably on the platform. Our team operates at the intersection of business strategy, product expertise, and client partnership. The North America Agency team is a high-growth, high-impact environment.
Responsibilities
- Establish Agency-specific sales strategies and execution plans to enable teams to achieve team goals while also driving long-term initiatives, in partnership with SMB leadership.
- Guide team of Agency Partner Managers on consultative, client-centric selling and demonstrate strong understanding of marketing KPIs, TikTok product expertise/capabilities and measurement
- Hire, coach, develop and inspire your direct reports
- Utilize internal data, performance, market trends, competitive landscape and segment analysis to become a TikTok solutions expert, anticipating and identifying long and short term business opportunities at scale across the North America team
- Liaise with cross-functional teams on structuring and executing operational and strategic initiatives that grow the SMB Agency segment via strong project management skills to influence and drive work to completion (Sales Operations, Product Marketing, Program Management, Marketing, Analytics, Strategy, Ad Policy, Partnerships, BDR/Lead Gen, etc.)
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- Develop and implement best practices for client interaction, sales, and services. Review and advise on continuous improvement activities to ensure processes are aligned to achieve best results
- Build scalable, repeatable processes to accelerate team's impact
- Serve as an external product expert, educating key agencies on TikTok ad solutions and best practices
Qualifications
Minimum Qualifications:
- 5+ years experience in online marketing, sales, agency and/or product solutions
- Proven track record of building, developing and leading high performance teams
- Excellent communicator and comfortable managing multiple tasks
- Experience engaging and influencing at a leadership level with cross-functional groups
- Expert knowledge of social media, mobile apps, and digital/mobile marketing
Preferred Qualifications:
- Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying
- Experience leading sales or agency partnerships teams within the SMB space
- Data driven, capable of in-depth data interpretation, synthesizing insights through clear, concise communication
- Solutions-oriented with strong problem solving and strategy development experience
- Strong executive presence and ability to remain calm under pressure
- An effective listener and strong communicator
- Detail-oriented to find solutions for clients while improving internal processes and delivering feedback
- Passion for TikTok marketing, and up for the challenge of building something from the bottom up.
- Self-starter and motivated to learn and thrive in a rapid growth, agile and often ambiguous environment
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $120000 - $240000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.