Strategy Product Manager Intern (TikTok-Platform Responsibility) - 2027 Summer
Responsibilities
About the Team
Our team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language and multimodal models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.
Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth.
We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.
Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.
Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.
Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
Responsibilities
- Assist in the optimization and revamp of the Human Moderation queue, supporting product design and execution across task allocation, priority management, processing efficiency, and moderator experience improvement in manual review workflows.
- Assist in building and refining metric frameworks related to review efficiency, review quality, and operational collaboration; continuously monitor performance and support strategy iteration based on outcome evaluation.
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- Participate in the analysis, design, and iteration of LIVE Safety product features and workflows, contributing to stronger content safety governance capabilities and a more trustworthy user experience.
- Identify risk points, workflow bottlenecks, and product opportunities within moderation systems through data analysis, case studies, and business feedback.
Qualifications
Minimum Qualifications
- Currently pursuing an undergraduate/master degree in computer science, analytics, Information Technology/System or other related discipline.
- Foundational understanding of safety, product management or product design, demonstrated through coursework, projects, or internships.
- Basic technical proficiency with analytical tools and data sense gained through coursework, projects, or relevant experience.
- Good communication skills, able to communicate with cross-functional teammates to clarify pipeline design or SOP training.
Preferred Qualifications
- Experience on Trust & Safety, moderation, LIVE or risk control
- Exposure to AI/ML-driven detection or recommendation systems, including an understanding of their limitations in adversarial or real-time contexts.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.