Strategy Product Manager - Anti-Fraud Solutions (Multiple Positions)
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless.
Join us.
About the Team
Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey!
Responsibilities
Formulate and apply statistical and machine learning models with data collected from risk detection and enforcement to predict and forecast the risk level of targets.
Monitor and continuously optimize the model performance to ensure the target of precision and recall is unified.
Coordinate with cross-functional teams to analyze the causes of model performance and to plan out model re-training.
Utilize SQL and/or Python in iOS system environment to observe the internal system in operation, and gather and analyze information related to risk control.
Prepare reports defining and evaluating risk or fraud related problems and recommending solutions.
Develop and implement forward-looking risk control strategies by analyzing user behavior, content patterns, user feedback, and related data, including driving continuous improvement and the upgrade of product safety mechanisms, and overseeing the effectiveness of risk mitigation and solutions plans.
Collaborate with cross-functional teams, including technical and analytics stakeholders, to enhance risk perception and management, including identifying risks, implementing governance and intervention mechanism, and designing standardized risk control products and services to support a variety of business functions.
Build a comprehensive data-driven risk management framework to reduce capital loss and improve risk exposure metrics across the business lifecycle.
Manage trade-offs and prioritization among seller, user and creator experiences while maintaining platform integrity and performance.
Engage with cross-functional stakeholders across business, operations, and risk/security domains to identify and resolve risk issues at scale.
Qualifications
Qualifications
Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Business, Business Analytics, Statistics, or a related field, and 1 year of related work experience; or a Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Systems, Business, Business Analytics, Statistics, or a related field, and 3 years of related work experience.
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Of the required experience, must have 1 year of experience in each of the following:
Operations and investigations related to fraud or abuse;
Developing internal investigation case management systems including the following components: allegation triage, root cause analysis, and/or remediation;
Performing data analysis using SQL to analyze product and business performance;
Building and streamlining processes and workflows, tracking project status and milestones and coordinating cross-functional alignment to ensure timely execution of deliverables; and
Collaborating with multiple cross-functional stakeholders and prioritizing requirements from different sources to deliver business solutions.
Travel Requirement: International travel required up to 10%.
Type: Full time, 40 hours/week
Location: Bellevue, WA
Salary Range: $141588 - $234080 per year
To Apply, click the apply button below. Contact lpresumes@tiktok.com if you have difficulty submitting resume through the website.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
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Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $141588 - $234080 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.