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Strategy PMO Intern (Project Management Office) - 2026 Start (BS/MS)

1 month ago Kuala Lumpur, Malaysia

Responsibilities

About the team
The Project Management Office (PMO) is a lean, central function that drives organisation-wide efficiency and transformation, partnering closely with senior leaders to translate strategy into execution. Operating across functions, the PMO focuses on solving high-impact problems where clarity, alignment, and execution discipline are critical.

By acting as a connective layer across teams, the PMO helps leaders clarify ambiguous problems, align stakeholders, and ensure strategic priorities translate into measurable outcomes.

This internship offers hands-on exposure to organisation-wide strategy execution and transformation work. Interns will work on real business problems such as productivity improvement initiatives, executive meeting optimisation, AI-enabled operational use cases, and OKR scorecards-grounded in real operational pain points from internal and external stakeholders.

The role focuses on structured problem-solving, stakeholder synthesis, and decision support, rather than software development or coding. Interns will work closely with project owners, Product teams, and senior stakeholders, with guidance and mentorship provided throughout the internship.

We are looking for talented individuals to join us for an internship in 2026*. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

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Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities
1. Problem Solving & Strategy Execution
- Support organisation-wide efficiency and transformation initiatives by structuring ambiguous problems, defining objectives, and supporting planning and execution with project owners, ensuring insights translate into measurable outcomes
- Work closely with senior and cross-functional stakeholders to analyse trade-offs, align priorities, and support execution decisions for transformation initiatives
2. Stakeholder & Insight Synthesis
- Gather structured feedback from internal and external stakeholders (e.g. buyers, sellers, creators) through interviews, sharing sessions, or existing feedback channels to understand operational pain points and friction areas
- Synthesise qualitative feedback and quantitative data into clear, actionable insights and recommendations that inform process improvements or execution gaps
3. AI & Product Collaboration (no coding required)
- Assist in identifying and documenting AI-enabled or automation-supported use cases, and partner with Product teams to support feature launches by clarifying problem statements, defining success metrics, and assessing post-launch impact
- Support rollout planning and adoption tracking to ensure new features deliver intended operational and decision-making improvements
4. Performance Tracking & Impact Review
- Support the design, tracking, and review of OKRs, scorecards, and simple dashboards to help leadership assess progress and outcomes
- Monitor initiative progress and support post-initiative reviews to evaluate impact, learnings, and improvement opportunities
5. Communication & Executive Support
- Prepare structured analyses, summaries, and presentation materials for leadership and stakeholder discussions
- Provide support on other ad-hoc strategic or operational projects as required

Qualifications

Minimum Qualifications
- Actively enrolled university student in any discipline, with strong interest in strategy, or business transformation
- Comfortable working with data, documents, and structured problem-solving
- Able to break down ambiguous problems and communicate ideas clearly
- Strong attention to detail and willingness to learn

Preferred Qualifications
- Interest in management consulting, strategy, operations, business transformation, or product strategy
- Curiosity about how AI tools and automation can be applied in a business context
- Basic familiarity with Excel or Google Sheets (e.g. organising data, simple formulas) is helpful but not mandatory
- Proactive, self-driven, and comfortable working in fast-moving or ambiguous environments
- Strong communication skills and willingness to engage with multiple stakeholders

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Client-provided location(s): Kuala Lumpur, Malaysia
Job ID: TikTok-7597462619464927541
Employment Type: INTERN
Posted: 2026-01-20T19:49:26

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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