Strategy Operations Project Intern (SMB Product - PMO) 2026 Start (BS/MS)

Responsibilities

Team Introduction:
The Global Monetization Product & Technology team aims to enable businesses to connect effortlessly with users and maximize their brand potential on our platform. We simplify and inspire clients to achieve their goals and explore new possibilities.
As a member of the SMB Global Business Operation team, you will combine strategic thinking with operational execution. You will ensure the smooth daily running of our global business while leveraging insights to drive long-term growth.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
- Strategic Program Management: Support the design and end-to-end execution of global agency programs (e.g., incentive policies, agency onboarding). Drive process optimization to improve overall operational efficiency.
- Daily Strategic Operations: Oversee the daily execution of critical business policies (e.g., incentive data validation, agency whitelisting, and compliance checks). Ensure "zero-error" execution to support the broader monetization strategy.
- Data Analysis & Business Insights: Dive deep into global business data to uncover trends and opportunities. You will not just report numbers, but transform raw data into actionable strategic insights that support management decision-making and business reviews.
- Product Operations Strategy: Act as a bridge between business needs and product solutions. Collaborate with the Product team to test internal tools and provide strategic feedback to accelerate product iteration.
- Cross-Functional Collaboration: Coordinate with Data Science and Engineering teams to troubleshoot issues and ensure the accuracy of operational data.

Qualifications

Minimum Qualifications:
- Currently pursuing a Bachelor's or Master's degree in Business, Marketing, Computer Science, Economics, or related field.
- Strong proficiency in Excel. Capable of processing complex data and deriving logic-based conclusions.
- Strategic Execution: Proactive and self-driven. Willing to handle hands-on daily operations with a "big picture" mindset to identify root causes and drive improvements.
- Accountability is the baseline. Must possess a growth mindset and high standards for work quality-proactive and self-driven.
- Excellent communication skills to work effectively within a fast-paced, cross-functional environment.

Preferred Qualifications:
- SQL is a plus
- Able to intern for 4 months or longer, 4-5 days per week

For TikTok
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