Strategy & Operation Project Intern (TikTok LIVE) - 2026 Start (BS/MS)
Responsibilities
About The Team:
The LIVE Operations team is dedicated to optimizing all aspects of TikTok LIVE. From content strategy, monetization, gifting, features, and data analysis to creator education, campaigns, and supporting agencies, we ensure a fun and safe space for all our LIVE users. Our mission is to drive growth, improve operational efficiency, and foster positive experiences for creators and agencies alike.
We're looking for an Operations Intern to provide support, working closely with the TikTok GBEN LIVE team based in London. In this role, you will assist both Creator Community Managers and Agency Managers by supporting creators and agencies, ensuring smooth operations, and enhancing customer experience.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Onboarding Date, Project Duration & Application Deadline:
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities
- Daily Operations: Assist in resolving various issues encountered by creators during the LIVE process, by addressing day-to-day challenges, including operational hurdles, trust & safety concerns etc
- Training and Education: Assist in developing and localizing educational materials for creators ensuring they are well-versed in operational guidelines, trust & safety policies, and platform features.
- Campaign Operations: Support in planning, localizing and executing campaigns to help enable seamless campaign operations and summarizing campaign results for future improvements
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- Operational Processes: Collect and analyze operational challenges faced by Creator Managers in their daily workflows and organize this feedback to identify opportunities for improvement to increase operational efficiency
- Project Support: Be able to support the execution of a broad range of projects, from in person events to online initiatives.
- Community Management: To support designing communication strategies and effective ways to engage a broad LIVE creator community. This will include having direct contact either in a scaled approach or 1:1 interaction with LIVE creator
Qualifications
Minimum Qualifications:
- Currently pursuing or recently completing a Bachelor's or Master's degree in Business, Marketing, Data Analytics, Economics, or a related field.
- Internship availability for at least 4 months (6 months is preferred), starting in January OR June
- Basic data analysis skills with proficiency in various data analysis tools
- Strong communication, collaboration, and time management skills
- A strong interest in social content products and a keen observation of media trends
- Proactive, hands-on mentality and the ability to adapt quickly to new challenges
- Team-player mentality with excellent interpersonal skills
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.