Strategy and Operations Project Intern (GBS) - 2026 Start (BS/MS)

Responsibilities

About the Team
The Global Monetization Strategy & Operations (MSO) team is a high-impact unit at the center of TikTok's global advertising business. We partner with leaders to shape strategy, set revenue plans, design incentive policies, and build the operational foundations that enable TikTok to scale.

Our work spans markets and functions, requiring sharp problem-solving, rigorous analysis, AI-driven thinking, and the ability to execute in complex environments.

As an MSO intern, you will join a small, high-performing team where you will be entrusted with meaningful responsibilities from day one. You will contribute to projects with direct visibility to leadership, gain experience across multiple markets, and build a skill set at the intersection of strategy, analytics, and operations.

As a project intern, you will engage in impactful projects that provide exposure to real-world business challenges. You will gain practical skills through hands-on learning in a fast-paced environment while exploring how technology and AI can reshape the future of work.

Responsibilities
- Develop and deliver analytical reports to track KPIs, evaluate sales performance, and surface insights that shape leadership decisions.
- Conduct research, market sizing, and analysis, translating findings into clear strategic recommendations.
- Identify opportunities to leverage AI, automation, and data-driven solutions to simplify workflows, improve productivity, and scale operational processes.
- Support the design, testing, and rollout of AI-enabled initiatives, including use-case discovery, impact tracking, adoption plans, and stakeholder enablement.
- Collaborate with sales and cross-functional teams to identify operational bottlenecks and build scalable solutions.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Qualifications

Minimum Qualifications:
- Currently pursuing a Bachelor's degree in Business, Management, Engineering, Data Analytics, Technology, or a related discipline; must be enrolled for the duration of the internship.
- Available for 3-6 months.
- Demonstrated analytical strength and structured problem-solving capabilities.
- Interest in AI, automation, digital transformation, or applying technology to solve business problems.
- Ability to navigate ambiguity, work across organizational boundaries, and influence diverse stakeholders.
- Resilience and accountability in a fast-changing, global environment.

Preferred Qualifications:
- Internship or project experience in high-intensity analytical environments such as strategy consulting, investment banking, private equity, venture capital, technology operations, or AI/digital transformation projects.
- Hands-on experience experimenting with AI tools (e.g., ChatGPT or other generative AI platforms) to improve productivity, automate tasks, or create business solutions.
- Familiarity with business intelligence and analytics tools (e.g., Tableau, Excel); experience with automation tools, SQL, Python, or no-code platforms is a plus.
- Strong project management and execution capabilities, including stakeholder alignment and delivery under tight timelines.
- Track record of balancing strategic thinking with hands-on execution, curiosity, and continuous improvement mindset.