SRE Leader, Global E-Commerce

- Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

Qualifications

Minimum Qualifications:
- BS degree in Computer Science, Computer Engineering, Electrical Engineering or relevant majors and good English communication skills.
- Familiar with SRE-related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ SRE experience, e-Commerce SRE experience is best to have.
- Familiar with cloud computing technologies of Amazon Web Services, GCP and other suppliers.
- Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.
- Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.
- Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.

Preferred Qualifications:
- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.
- Operational experience running a 24x7 production infrastructure at scale.
- Ability to lead independent research to solve complex technical problems.
- Empathetic and results-oriented leader and mentor.
- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $208800 - $438000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: TikTok-7368558861136103690

Employment Type: OTHER

Posted: 2026-01-23T19:59:14