Special Investigations Coordinator (Sanctions & AML) - Global Payment

Responsibilities

About the Team
The Global Payment team provides TikTok payment solutions, including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on the TikTok platform. The Global Payment Compliance team, leveraging industry and technological expertise, provides compliance policy, oversight, advisory and operational support to all of our company's products and services.

About the Role
We are looking for a highly skilled Special Investigations Coordinator to handle our most sensitive and complex financial crime cases. In this role, you will act as the bridge between various defense lines, orchestrating joint investigations that span sanctions and AML domains. You will be responsible for synthesizing complex information into clear regulatory reports and actionable intelligence.

Key Responsibilities
- Cross-Functional Leadership: Form and lead cross-functional working groups to address high-priority threats. Facilitate communication between Sanctions, AML, Fraud, and Product teams to ensure a holistic approach to risk.
- Complex Investigation Coordination: Manage highly sensitive and complex investigations that require input from multiple stakeholders. Coordinate directly with AML/Financial Crime teams and Legal counsel to conduct joint investigations and determine the appropriate course of action.
- Regulatory Reporting: Prepare high-quality regulatory filings (e.g., Voluntary Self-Disclosures, SARs, Blocking Reports) based on investigation findings. Ensure all reports are accurate, timely, and legally sound.
- Stakeholder Management: Act as the primary point of contact for internal stakeholders regarding the status and outcome of special investigations.
- Risk Advisory: Provide feedback to the policy and remediation teams based on investigation findings to help strengthen the overall control environment.
- Management Reporting: Prepare and present detail summary of investigative findings to Global Payments Compliance and Legal management.

Qualifications

Minimum qualifications:
- 5+ years of experience in complex financial investigations (Sanctions or AML).
- Experience working closely with Legal counsel on privileged matters.
- Exceptional writing skills, with the ability to draft clear and concise regulatory reports.

Preferred qualifications:
- Strong interpersonal skills with the ability to influence and coordinate cross-functional teams without direct authority.