Software Engineer Graduate (Global CRM) - 2026 Start (BS/MS)

Responsibilities

Responsible for building and maintaining a Global CRM (Customer Relationship Management) Platform and Transaction Platform for sales and marketing agents/partners, working closely with the Sales Operations Management Platform (SOMP) to create a stable, flexible, and smart platform. We enhance commercial efficiency and customer satisfaction through various intelligent marketing tools, ensure the stability and security of customer fund transactions, and reach a balance between revenue, risks, efficiency, and client experience for the monetization of TikTok.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2026.

We will prioritize candidates who are able to commit to these start dates. Please state your availability and graduation date clearly in your resume.

Applications will be reviewed on a rolling basis. We encourage you to apply early.

Candidates can apply for a maximum of TWO positions and will be considered for jobs in the order you applied for. The application limit is applicable to TikTok and its affiliates' jobs globally.

Key Responsibilities:
- Work on cackend development of ByteDance's proprietary CRM platform.
- Turn ByteDance's proprietary CRM into an enterprise-ready, market-leading SaaS platform leveraging best practices from the industry.
- Understand users' personalized requests and come up with scalable technical solutions.
- Build a globalized CRM System with high performance and availability across multiple regions.

Qualifications

Minimum Qualifications:
- Bachelor's degree or above in computer science or related fields.
- Professional experience with Java is preferred.
- Professional experience with Spring Boot and/or other Microservice frameworks is preferred
- Professional experience with relational databases (MySQL, Postgres etc) is preferred

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $118657 - $177000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and