SMB Seller Education & Engagement Project Intern (TikTok Shop) - 2025 Start (BS/MS)
Responsibilities
The e-commerce industry has experienced tremendous growth in recent years, becoming a highly competitive arena among leading Internet companies. Its potential for continued expansion remains significant. With millions of loyal users globally, we believe TikTok presents an ideal platform to offer a fresh and enhanced e-commerce experience to our users.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.
Responsibilities:
1. Seller Engagement Activities & Management:
- Manage the key projects to enhance sellers' engagement with the platform
- Responsible for managing seller community strategy which builds out a cohesive plan that suits overarching seller community goals and generally exploring and optimizing different incentive activities
2. Communication Management:
- Create external and internal B2B content including news articles, social media posts, newsletters... for the online sellers community group and other social media channels that motivates, inspires, educates, and engages with sellers
- Building Monthly Content Plan to ensure quality, consistency and alignment with responsive purpose and editorial strategy
- Other obligations and duties of the Seller Engagement which are assigned by the team
Qualifications
Minimum Qualifications
- Currently pursuing bachelor's degree or above in PR, Marketing, Communications, Event, and similar
- Familiar with the key data metrics of evaluating performance, analytical and data oriented
- Adept at creating engaging, inspiring, and persuasive B2B content
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- Have a creative sense of evaluating and leveraging creative materials and branding guidelines
- Experience in working with multiple stakeholders and coordination of cross functional teams
- Proven experience in problem-solving and time management
Preferred Qualifications
Experience in eCommerce for major e-commerce platforms, focusing on B2B communication experiences, or relating positions
- Proficiency with Microsoft Office
- Video production
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.