Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
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Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team:
Site Reliability Engineering (SRE) of the AML (Applied Machine Learning) team combines system engineering and the art of machine learning to develop and run a massively distributed AI/ML recommendation system for the United States and all around the world.
On the SRE team, you'll have the opportunity to sharpen your expertise in coding, performance analysis, and large-scale systems operation. Join us and you'll have the chance to shape the future of AML systems and make a real, tangible impact on TikTok users.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
Responsibilities:
Design, build, and maintain highly available, scalable, and fault-tolerant systems.
Monitor and analyze system performance, identifying and resolving issues before causing user impact.
Develop and maintain automated monitoring, alerting, and incident response systems.
Collaborate closely with software engineering teams to ensure that applications are designed with reliability, scalability, and performance in mind.
Implement and maintain security best practices and ensure compliance with regulatory requirements.
Participate in on-call rotations and respond to issues and incidents within and outside of normal business hours.
Conduct root cause analysis of incidents, hold post-mortem reviews with stakeholders, and implement preventative measures to minimize the risk of similar incidents occurring in the future.
Qualifications
Basic:
Expertise in analyzing and troubleshooting Linux-based distributed systems.
Bachelor's/Master's degree in Computer Science, Computer Engineering, or equivalent years of experience in a SRE or software engineering role.
Experience programming with at least one commonly used language (C, C++, Python, Go).
Strong understanding of data structures and algorithms.
Competent knowledge of relational database systems.
Preferred:
Ability to design and maintain large-scale systems.
Strong understanding of code optimization and routine task automation.
Proficiency in at least one machine learning framework: TensorFlow, PyTorch, MXNet or PaddlePaddle
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.
In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.