Senior Technical Program Manager- Server Arch

Responsibilities

We're looking for a Technical Program Manager (TPM) to join our TikTok Server Arch PMO team based in San Jose. In partnership with TikTok and Value Chain leadership, the PMO team helps ensure that TikTok's portfolio, program, and project delivery are predictable, measurable, and optimized.
PMOs serve as the bridge between PM and R&D when needed, driving technical projects from ideation to launch and integrating them into the overall TikTok product ecosystem. The objective is to foster more reliable delivery.

Responsibilities:
- Lead project management and cross-functional collaboration for product planning and launch, scrum delivery, resource planning, and create processes that enable teams to move quickly and efficiently for the Server Arch team.
- Lead projects related to data center cost optimization, data center system construction, and stability optimization.
- Identify opportunities for process improvements, streamline project management methodologies, and drive standardization across projects to enhance efficiency and effectiveness.
- Collaborate with cross-functional teams, executive leadership, and internal partners (Systems, Infrastructure, Video Architecture, Data Platform, AML, Recommendation) to ensure clear communication, alignment, and support for the project objectives.
- Communicate project and scrum status, risks, and mitigation plans to leadership. Ensure project and related delivery documents are complete, accurate, and available for review by all parts of the organization.
- Monitor the efficiency of product and tech team delivery with key metrics and provide deep insights regarding delivery efficiency, along with practical suggestions to enhance it.
- Maintain the team's focus on strategy and goal-oriented results when tackling complex problems.

Qualifications

Minimum Qualification(s)
- Bachelor's degree or above
- Extensive direct project management or related work experience;
- Excellent organizational and time management skills; impeccable attention to detail;
- Strong interpersonal skills with proven ability to collaborate, foster relationships and work cross-functionally, especially with global, diverse teams in multiple time-zones;

Preferred Qualification(s):
- Experience in infrastructure and cloud technologies, with understanding of cost optimization strategies and infrastructure build-up.
- Experience in stability, engineering quality/efficiency, and architecture evaluation projects.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $156800 - $304000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.