Senior Product Manager, AI-Driven Content Safety - TikTok Safety Product
Responsibilities
Team Introduction
TikTok Platform Responsibilities Business Governance team is responsible for building safe, trustworthy, and scalable governance solutions across TikTok's global ecosystem. As AI technologies continue to reshape content creation and platform interactions, the team leverages large language models, machine learning, and platform governance capabilities to proactively identify, assess, and mitigate emerging risks while maintaining a positive user experience.
The team works closely with Product, Engineering, Algorithm, Data Science, Operations, Trust & Safety, and Policy teams to develop intelligent governance systems and scalable risk management solutions that protect platform integrity and support sustainable business growth.
Responsibilities
1. Own trust & safety strategy and product solutions for TikTok's core business scenarios, driving risk reduction and safety effectiveness across global markets.
2. Build end-to-end risk discovery and mitigation mechanisms by leveraging data insights, user reports, operational feedback, and model-driven signals to identify emerging risks and safety gaps.
3. Define and establish safety metrics, evaluation frameworks, and monitoring systems; continuously optimize risk mitigation effectiveness through data-driven decision making.
4. Design and launch AI-powered safety solutions by incorporating Large Language Models (LLMs), machine learning capabilities, and automated risk detection systems into trust & safety workflows.
5. Drive platform capability building by transforming safety knowledge and operational best practices into reusable products, rule engines, tooling systems, and scalable platform capabilities.
6. Lead complex cross-functional initiatives across Product, Engineering, Algorithm, Data Science, Operations, and Policy teams to deliver scalable trust & safety solutions.
7. Balance safety, compliance, user experience, and business objectives when designing risk management strategies and product mechanisms.
Qualifications
Minimum Qualifications
1. Proven experience in Product Management, Trust & Safety, Content Integrity, Risk Control, Platform Safety, or related domains.
2. Strong understanding of the end-to-end safety lifecycle, including risk identification, problem definition, measurement, strategy development, and implementation.
3. Strong analytical thinking and data-driven decision-making skills, with experience defining KPIs and safety success metrics.
4. Excellent cross-functional collaboration and stakeholder management skills.
5. Fluency in written and spoken Chinese is needed to manage stakeholders in China market
Preferred Qualifications
1. Experience applying Large Language Models (LLMs), Generative AI, Machine Learning, or recommendation systems to risk detection, content understanding, or safety scenarios.
2. Experience building safety platforms, rule engines, workflow systems, or internal tooling products.
3. Familiarity with content moderation, integrity, abuse prevention, online safety, or Trust & Safety domains.
4. Experience leading large-scale cross-functional projects in fast-paced technology environments.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $185600 - $396000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
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Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.