Senior Product Manager - AI Governance (Mandarin Speaking)
Responsibilities
About the Team
We are part of Global Monetization Product & Technology - Business Integrity. Our imission is to protect user trust and platform integrity by governing risks and improving experience across the ads ecosystem-ultimately enabling sustainable conversion efficiency for commercial content on TikTok.
About the Role
We are looking for an experienced, data-driven Senior Product Manager to build and scale AI-powered governance products, with After Conversion Experience (ACE) as the primary business scenario.
ACE focuses on risks and experience issues after a user completes an ads conversion (e.g., app install, form submission, purchase) and enters the advertiser's post-conversion journey. This role will lead product strategy and execution to identify, explain, and mitigate user harm and integrity risks beyond the initial click-leveraging ML/LLMs, large-scale signals, and automation.
What You Will Build
- AI-native ACE governance system spanning: risk detection → decisioning → enforcement → feedback learning
- Risk taxonomy & policy framework that translates real-world ACE harms into scalable, machine-actionable definitions
- Multi-signal risk detection using creative/content, advertiser/website attributes, user feedback, conversion signals, and behavioral patterns
- LLM/AI productization for content understanding, risk summarization and policy violation diagnosis;
- Automated enforcement (ads rejection, traffic deboost, account suspension etc.)
- Measurement & evaluation to continuously improve precision/recall;
Key Responsibilities
- Define the vision, strategy, and roadmap for AI-driven ACE governance
- Partner with Engineering, Data Science, and Operations to deliver scalable systems end-to-end
- Establish robust offline + online evaluation and experimentation to drive iteration
- Own key metrics (e.g. Risk leak rate, false positives, user negative feedback rate etc.)
- Drive cross-functional alignment across ads platforms, integrity, legal/compliance (as needed), and global stakeholders
Qualifications
Minimum Qualifications
- Product management experience in AI applications, Integrity/Trust & Safety, Risk, Anti-fraud, or Ads platforms
- Strong track record delivering complex, cross-functional products from 0→1 and scaling them globally
- Solid understanding of ML/LLM product development (data loops, evaluation, deployment tradeoffs; not required to model/train)
- Fluency in both English and Mandarin required: the role involves frequent communication with global teams, clients and stakeholders in English-speaking regions as well as Chinese-speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese-speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross-cultural collaboration and market expansion.
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Preferred Qualifications:
- Demonstrated ability to operate independently and drive significant product initiatives from ideation to launch
- Experience of AI application products and large-scale advertising systems and understanding the lifecycle of an ad from submission to conversion
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $165120 - $414000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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