Responsibilities
Global e-commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global e-commerce business team hopes to provide users with more tailored and efficient consumption experience, enabling merchants to receive stable and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.
E-Commerce's Governance Platform is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. We constantly work on areas such as risk detection abilities, fairness and sustainability of the E-Commerce ecosystem, content and commodity quality to drive improvement.
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Responsibilities:
- Responsible for the frontend development of Governance solutions for TikTok Shop in the US.
- Responsible for the development of scenarios like risk management, moderation, service-care and etc.
- Constantly improve customer experience through quantitative service monitoring, alerting, and the use of data and operational dashboards.
Qualifications
Minimum Qualifications
- Excellent web technology skills, particularly with HTML5/CSS3/JavaScript
- Experience integrating with web services using JSON, XML and AJAX
- Experience with Node build systems
- Experience using asynchronous APIs
- Excellent problem-solving and analytical thinking skills.
Preferred Qualifications
- Bachelor or higher degree in Computer Science or related technical discipline.
- Minimum 5 years of experience with any major Javascript framework like ReactJS, AngularJS, VueJS, or equivalent
- Enthusiastic about quality, design, and user experience
- Great to have large-scale website architecture experience.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $185000 - $280000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.