Senior Distribution & Product Operation Manager - SoundOn Japan
Responsibilities
Team Introduction:
TikTok continues to unlock opportunities for artists and labels, with a brilliantly engaged community who love to build connections with artists and their music. The team is working globally and locally with artists, managers and labels to unleash the promotional and marketing power of TikTok, helping talents to secure success on the platform, music streamings, hit charts and brand collaborations.
What's SoundOn:
SoundOn is a music distributor that allows musicians to distribute their music work directly to TikTok products and other DSPs. Our vision is to nurture the local independent artists by supporting them in distribution, promotion, and career development.
Responsibilities:
1. Music Distribution & Platform Operations:
- Assist key account users in resolving difficulties and issues related to music distribution, ensuring timely and accurate music release across platforms.
- Collect daily user feedback, extract product requirements, discuss solutions with product managers, and follow up on product feature iterations and optimizations.
- Own the full cycle of integrating third-party solutions, including partner selection, negotiation, and contract signing to address product gaps.
- Promote the product among target users, monitor and analyze usage data to improve adoption rates and iteratively enhance user experience.
2. Strategic Analysis & Process Improvement:
- Conduct competitive product research, promptly identify competitors' product trends, and share actionable insights with relevant teams.
- Regularly share product operational issues and best practices with the central team, driving the optimization of internal SOPs and processes.
3. Cross-Functional Collaboration & Artist Promotion (aligned with SoundOn vision):
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- Collaborate with account managers and the global music team to provide music promotion strategies, supporting both Japanese artists globally and international artists locally.
- Develop creative concepts for influencer marketing campaigns, analyze key statistics to measure success and ROI, and guide the production of effective strategies.
Qualifications
Minimum Qualifications:
- 5+ years of combined experience in music distribution operations/ supply chain and digital music promotion, within the content or music industry.
- Business-level proficiency in Japanese (required for direct communication with artists/rights holders) and proficiency in Mandarin or English.
- In-depth understanding of the Japanese music industry and the digital/social media ecosystem.
- Strong problem-solving ability, technical aptitude, and a passion for music.
- High proficiency in data analysis tools (e.g., Excel, Sheets) and data-driven decision-making.
- Excellent communication, negotiation, and cross-regional collaboration skills.
- Proactive, well-organized, and able to deliver high-quality work under tight deadlines.
Preferred Qualifications:
- Familiarity with metadata standards (e.g., DDEX, XML) and third-party CMS (e.g., iTunes Connect, Spotify for Artists).
- Knowledge of 360-degree music marketing across various digital platforms.
- Deep network and understanding of Japanese artists and creators.
- Experience with short video platforms and a keen sensitivity to viral trends.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.