Security Remediation Manager - Global Security Organization
Responsibilities
The mission of TikTok's Global Security Organization is to build and earn trust by reducing risk and securing our businesses and products. Also known as "GSO", this team is the foundation of our efforts to keep TikTok safe, secure, and operating at scale for over 1 billion people around the world. We work to ensure that the TikTok platform is safe and secure, that our users' experience and their data remains safe from external or internal threats, and that we comply with global regulations wherever TikTok operates.
Trust is one of TikTok's biggest initiatives, and security is integral to our success. In whatever ways users interact with us - whether they're watching videos on their For You page, interacting with a Live video, or buying products on TikTok Shop - GSO protects their data and privacy, so they can have a secure and trustworthy experience.
The Security Posture Management (SPM) program is responsible for providing a centralized view of security incident-driven issues across the organization and driving consistent, risk-based remediation across teams.
As a Remediation Manager, you will own the end-to-end lifecycle of security issues from intake and prioritization through remediation and closure. You will partner with security domain teams, engineering teams, infrastructure teams, and business stakeholders to ensure high-priority security risks are clearly owned and remediated within defined timelines.
This role requires a strong combination of security knowledge, program management, data-driven decision-making, and cross-functional influence.
Responsibilities
- Manage security issues identified across multiple sources, including security incidents, vulnerability management, penetration testing, risk assessments, insider risk, and other security programs.
- Establish, customize, and maintain centralized issue tracking and remediation management systems, and continuously enhance automated posture management processes - including findings intake, remediation ticketing, ownership assignment, action planning, severity calibration, escalation, and closure - to streamline operations across Incident Response, Vulnerability Management, and other security domains.
- Partner with security domain teams to conduct root-cause analyses, identify systemic control gaps, and co-design sustainable remediation solutions that translate security findings into executable projects and initiatives.
- Drive end-to-end remediation of high-priority security issues with security domain teams, security BP, engineering, infrastructure, IT, and other stakeholder teams.
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- Define clear remediation strategies, action plans, milestones, accountable owners, and target completion dates based on risk and business impact.
- Proactively identify and resolve remediation blockers, cross-team dependencies, ownership gaps, and competing priorities.
- Escalate overdue, blocked, or high-risk issues through appropriate governance and leadership channels when necessary.
- Validate remediation implementation and supporting evidence, partnering with security SMEs to confirm that identified risks have been effectively addressed and closure criteria are met.
- Develop security posture dashboards and reporting to provide clear visibility into remediation roadmaps, progress, key milestones, and overall risk reduction.
Qualifications
Minimum Qualification(s)
- Experience managing security findings or remediation programs across multiple technical teams.
- Strong understanding of common security risks across areas such as cloud, infrastructure, identity, endpoints, applications, and vulnerabilities.
- Demonstrated ability to drive complex cross-functional initiatives without direct authority.
- Strong analytical and problem-solving skills with the ability to prioritize issues based on risk and business impact.
- Experience developing security metrics, dashboards, or executive-level reporting.
- Excellent written and verbal communication skills, including the ability to communicate technical security risks to both technical and non-technical stakeholders.
Preferred Qualification(s)
- 5+ years of experience in cybersecurity, security program management, vulnerability management, security operations, risk management, or related fields.
- Experience building or operating centralized security issue management or security posture management programs.
- Experience with security domains such as incident response, vulnerability management, threat intelligence, etc.
- Experience with managing cross-functional remediation programs across multiple regions.
- Understanding of security frameworks such as NIST CSF, CIS Controls, ISO 27001, or related standards.
- Experience with root-cause analysis and identifying systemic security control gaps.
- Experience using automation, data analytics, or AI to improve security operations and remediation workflows.
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $134400 - $223200 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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