Security & Privacy Awareness and Training Analyst - USDS

Responsibilities

About the Team
The USDS Security - Risk & Compliance team is responsible for managing USDS compliance in accordance with US compliance requirements and objectives, and providing industry-leading governance, risk, and compliance (GRC) services. Our core services include Security Risk Management, Compliance Frameworks, Vendor Risk Management, and Security & Compliance Culture.

On-site presence across teams allows the company to operate with greater speed, alignment, and agility - especially in areas like real-time decision-making, team development, and integrated execution. As such, the company is shifting from a hybrid work model to a fully in-person schedule up to 5 days a week.

About the Role
We are looking for a dynamic and collaborative Security Awareness and Training Analyst to join the Risk & Compliance team. This is a strategic and mission-oriented role focused on bridging the gap between our privacy, security, and compliance policies and their practical application to our daily operations. The primary mission is to connect existing training resources, identify training gaps and build awareness, ultimately fostering a culture that meaningfully engages privacy, security, and compliance principles at all stages.

Responsibilities
- Champion privacy, security, and compliance best practices through engaging materials to promote awareness of USDS objectives and requirements.
- Conduct formal and informal needs assessments (e.g., surveys, interviews, and work groups) to identify the specific training and awareness gaps within our operational and business teams.
- Translate complex, technical privacy, security and compliance principles and policies into engaging content with clear, business-friendly language.
- Work with cross-functional leaders to support the development of role-based training to cater to specific use cases and privacy, security, and compliance objectives
- Ensure training and awareness content and initiatives are aligned with USDS requirements and objectives, and industry standards
- Serve as the formal point of contact for global privacy training, communications, and policy teams. Provide direct, constructive feedback to global teams on how content can be adapted to better meet USDS needs.
- Advocate for USDS training needs and propose joint development projects to create new content that is mutually beneficial to USDS and global
- Develop awareness campaigns that feature engaging, interactive, and user-friendly communications, webinars, gamification, videos, infographics, social media, and blogs
- Track key metrics (e.g., training completion rates, feedback scores) to measure the effectiveness of the program and provide regular reports to leadership.

Qualifications

Minimum Qualifications
- Bachelor's degree in a relevant field (e.g., Communications, Marketing, Education, Business, Law, etc.) along with 4+ years of experience in a communications, training, or project management role, with a strong focus on program delivery and stakeholder engagement.
- Proven experience in developing and delivering engaging training and awareness content
- Exceptional communication skills, with the ability to craft clear and compelling narratives for diverse audiences.
- Demonstrated ability to manage projects from end to end and work collaboratively with a variety of internal and external stakeholders.
- Foundational knowledge of key privacy concepts and regulations (e.g., GDPR, CCPA) and basic information security concepts while maintaining a High degree of integrity, trustworthiness, and the ability to inspire change
- Must be adaptable and able to navigate through ambiguity and vagueness within a large complex organization
- Strong project management and organizational skills to manage multiple initiatives effectively with a can-do attitude with a proactive and problem-solving approach

Preferred Qualifications
- Professional certifications from the International Association of Privacy Professionals (IAPP), such as: CIPP/US, CIPP/E, CIPM, CIPT or other relevant certifications, such as: CDPSE, CDPO, PLS
- Knowledge of instructional design, content development, and e-learning tools (e.g., Articulate 360, Camtasia, Canva)

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $98800 - $146400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).