Search Operations Quality Assurance Associate, Model Data - AI Data Service Operations

Responsibilities

About the Team
The Search Operations team focuses on improving the search experience and driving product engagement. The Search Model Data Team labeled data to supports R&D teams in training and testing algorithms for search business segments, optimizing search functionality, launching new features, and enhancing user experience.

Team responsibilities include end-to-end project management: planning, labeling strategy creation, resource forecasting, guideline implementation, and ensuring project delivery quality.

Key Responsibilities
- Inspect labeled data to ensure quality and timeliness.
- Interpret and apply complex guidelines accurately.
- Localize and update labeling guidelines; deliver training and calibration sessions.
- Conduct calibration meetings with labeling teams (BPO/Vendor), analyze performance, and provide feedback to improve accuracy and alignment.
- Collaborate with POCs and stakeholders to enhance data quality.

Qualifications

Minimum Qualifications
- Bachelor's degree or higher.
- Experience in data labeling, QA, or quality improvement.
- Proficient in Korean and English for daily communication.
- Understanding of local culture and internet usage habits.
- Project management skills, including RCA and data analysis.
- Ability to work in a fast-paced environment and adapt to daily challenges.

Preferred Qualifications
- Overseas experience or exposure across diverse backgrounds, cultures and languages.
- Understanding of search engines, AI, and machine learning.
- Knowledge of TikTok App features.
- Proficiency in common office software.