Search Operation Specialist- Global E-Commerce Growth
Responsibilities
About the Team
The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GM
Responsibilities
-Complete regular assessments relating to search quality in accordance with the evaluation of standard documents.
-Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
-Judging user search needs through various queries and tools, and sorting out the classification of requirements.
-Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.
-Provide ideal search results and feedback suggestions for policy improvement.
-While it is assumed the evaluator will focus on their area of expertise, there will be occasions in which he/she will work on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.
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Qualifications
Minimum Qualifications:
-Diploma/Degree in any related field.
-At least 1 year of exposure to search engine optimization, search labelling, or any other search-related business experience.
-Proficient English, both written and conversational.
Preferred Qualifications:
-Familiarity with search engines and algorithms of any social media platform would be a plus point.
-An in-depth understanding of the culture and familiarity with the internet usage habits of their users.
-Comfortable with and understanding that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit materials.
-Excellent problem identification, problem-solving skills, and learning abilities.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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