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Safety Quality Assurance Associate, Eco Governance (Mandarin Speaking) - AI Data Service and Operations

Yesterday Kuala Lumpur, Malaysia

Responsibilities

About the Team
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

- Perform daily audit on internal system;
- Provide analysis of errors and feedback to respective team.
- Work with training team to align policy understanding of QA and labelers.
- Provide support on Policy/Quality related questions on ad-hoc basis.
- Responsible in guiding new joiners in order to achieve ramp up target.
- Work closely with Safety Specialist in order to provide feedback on quality.
- Identify potential errors in policy and correct them in time.
- Conduct quality meeting with the team to analyze errors.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Qualifications

Minimum Qualifications
- Completion of Bachelor's Degree.
- Possesses good interpersonal skills.
- Fluent in Mandarin is required as the role requires handling Mandarin-speaking content; fluent in English is also required as it is the working language.

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Preferred Qualifications
- Minimum 1 year working experience as Quality Assurance Analyst.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Strong attention to details and ability to work independently.

Client-provided location(s): Kuala Lumpur, Malaysia
Job ID: TikTok-7579880400054438149
Employment Type: OTHER
Posted: 2025-12-05T21:01:09

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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