Regional Policy Manager (Asia Pacific) - Trust & Safety

Responsibilities

The Trust & Safety Policy team works to make TikTok a safe and trusted place where people and communities can experience joy, creativity and meaningful connection. We develop principled, common-sense, operable policies, enable their implementation at scale, and ensure consistent enforcement so users can safely create, connect and thrive.
Specifically, the Regional Policy team leads policy escalations, provides regional insight, and manages policy issues across TikTok and other ByteDance products. We are the single window between T&S Policy and the markets we operate in, making defensible policy decisions for those markets in line with our Community Guidelines.

We are looking for a Regional Policy Manager for Asia Pacific. The role covers Oceania primarily, and potentially other markets in the region. You will:

- Serve as the primary policy point of contact for your markets, leading all policy escalations and crisis management
- Build and maintain strong partnerships with executive regional stakeholders across GR, Comms, Legal, Product, Operations and business teams to manage market risks and provide a policy perspective to all market issues
- Monitor emerging social media trends, user behaviours and regulatory developments in your markets, and aggregate insights from escalations and market management to inform policy development and iteration

This role involves occasional exposure to challenging or distressing content when providing policy assessments on emerging trends and escalations.

Qualifications

Minimum Qualifications
- Deep understanding of the Asia Pacific region, especially Oceania, including regional socio-cultural norms and public discourse on content safety considerations;
- A proactive interest in understanding the impact of technology, media, cultural trends relating to content safety;
- Excellent oral and written communication skills and an ability to communicate complex ideas to multiple stakeholders;
- An ability to formulate accurate and balanced policy assessments that are principled and defensible, in high-pressure or ambiguous situations
- An ability to prioritise, balance and thoughtfully execute the core responsibilities of the role along with critical policy-related projects
- Experience in policy development, policy enforcement, public policy or escalations management

Preferred Qualifications
- An ability to work in a high-tempo environment, adapt and respond to day-to-day challenges of the role;