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Regional High Harm Policy Analyst, DACH - Trust & Safety

4 days ago Dublin, Ireland

Responsibilities

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves.

The Trust & Safety Policy team develops, reviews, and implements the policies and processes that underpin our Community Guidelines to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves. As an RHH Policy Analyst, you will join the product policy team to develop and manage enforcement strategies that address high-harm content and ensure user safety across the platform.

You are passionate about user safety, wake up excited to make an impact on millions of people's lives, and switch readily from thinking strategically about market challenges to managing tactical enforcement decisions. Your background and professional expertise are grounded in areas related to internet policy and user safety. You also have experience bringing out the best in your colleagues and fostering a collaborative working style in a fast-paced and dynamic environment. You will work closely with a variety of internal partners, including other members of the Trust & Safety, Product, and Cross-functional stakeholders.

What will I be doing?
- Design policy enforcement strategies that meet DACH market needs and mitigate safety risks on the platform.
- Drive strong policy guidance through data driven insights that capture the evolving nature of how harms manifest on our platform, as well as user perception and feedback.

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- Provide both proactive and reactive policy support in escalation and crisis settings, and collaborate with a diverse set of stakeholders.
- Maintain the accuracy and integrity of policy documents.

Note: This role can be based in Dublin or London

Qualifications

Minimum Qualifications:
- 1-2 years of experience working in the technology industry, specifically working on content review, operations, and policy enforcement
- Strong analytical skills with the ability to conduct deep dives into policy enforcement data, moderation quality metrics, and user feedback trends.
- Excellent communication skills, with the ability to communicate policy rationale and decisions succinctly with stakeholders.
- Deep understanding of the German, Austrian and Swiss markets, including cultural context, user behavior, and emerging industry trends.
- Fluency in German and English as the role will be covering the DACH region

Preferred Qualifications:
- Familiarity with policy enforcement guidance and iteration in both machine and human moderation scenarios.

Client-provided location(s): Dublin, Ireland
Job ID: TikTok-7567401081083955461
Employment Type: OTHER
Posted: 2025-11-03T20:08:55

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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