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Quality Assurance Engineering Manager - TikTok Shop

1 month ago Singapore

Responsibilities

About the team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our Quality Assurance engineering team is responsible for keeping an e-commerce ecosystem secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities
- Responsible for the construction of the TikTok Shop quality assurance system and the construction of the Singapore QA team.
- Project Delivery and Management: Oversee quality management throughout the project lifecycle. Develop and implement test plans and strategies, identify and mitigate risks, standardize project processes, and manage and review defects.
- Hands-On Involvement: Have a deep understanding of business logic and system architecture. Actively participate in test execution for various projects, mastering testing processes, testing techniques, and tools. Provide guidance to new team members for a quick ramp-up.
- Quality Risk Identification: Identify critical quality risks and efficiency bottlenecks. Research and implement effective solutions to enhance system quality.
- Team Building: Recruit team members, set team goals, and coach team members. Document and share best practices and methodologies.

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- Stakeholder Collaboration: Establish efficient and trusting relationships with stakeholders to ensure smooth cooperation.

Qualifications

Minimum Qualifications
- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
- 2+ years managing or leading QA projects on Internet products.
- 5+ years experience in testing and development of Internet companies.
- Familiar with at least one programming language such as Java/Python/Go, with good technical judgment.
- Experienced in quality assurance methodology and have a deep understanding of CI/CD, quality standards, server-side/UI automation testing, server-side performance testing, app stability testing, and experience in at least 2 or 3 aspects.

Preferred Qualifications
- Excellent project quality management experience, in-depth research and practice of testing technology, strong technical judgment.
- Strong self-driving force and quick learning ability.
- Strong multinational, cross-functional team collaboration and communication skills.
- Strong concurrent task processing ability and efficient work output.
- Experience in e-commerce business is a big plus.

Client-provided location(s): Singapore
Job ID: TikTok-7553597269195917576
Employment Type: OTHER
Posted: 2025-09-29T20:12:32

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.