Quality Assurance Engineering Manager - TikTok Shop
Responsibilities
About the team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our Quality Assurance engineering team is responsible for keeping an e-commerce ecosystem secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.
Responsibilities
- Responsible for the construction of the TikTok Shop quality assurance system and the construction of the Singapore QA team.
- Project Delivery and Management: Oversee quality management throughout the project lifecycle. Develop and implement test plans and strategies, identify and mitigate risks, standardize project processes, and manage and review defects.
- Hands-On Involvement: Have a deep understanding of business logic and system architecture. Actively participate in test execution for various projects, mastering testing processes, testing techniques, and tools. Provide guidance to new team members for a quick ramp-up.
- Quality Risk Identification: Identify critical quality risks and efficiency bottlenecks. Research and implement effective solutions to enhance system quality.
- Team Building: Recruit team members, set team goals, and coach team members. Document and share best practices and methodologies.
Want more jobs like this?
Get jobs in Singapore delivered to your inbox every week.

- Stakeholder Collaboration: Establish efficient and trusting relationships with stakeholders to ensure smooth cooperation.
Qualifications
Minimum Qualifications
- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
- 2+ years managing or leading QA projects on Internet products.
- 5+ years experience in testing and development of Internet companies.
- Familiar with at least one programming language such as Java/Python/Go, with good technical judgment.
- Experienced in quality assurance methodology and have a deep understanding of CI/CD, quality standards, server-side/UI automation testing, server-side performance testing, app stability testing, and experience in at least 2 or 3 aspects.
Preferred Qualifications
- Excellent project quality management experience, in-depth research and practice of testing technology, strong technical judgment.
- Strong self-driving force and quick learning ability.
- Strong multinational, cross-functional team collaboration and communication skills.
- Strong concurrent task processing ability and efficient work output.
- Experience in e-commerce business is a big plus.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.