Quality Assurance Engineering Manager - TikTok Shop

Responsibilities

About the team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading internet companies. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. Our Quality Assurance engineering team is responsible for keeping an e-commerce ecosystem secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-commerce here at TikTok.

Responsibilities
- Responsible for the construction of the TikTok Shop quality assurance system and the construction of the Singapore QA team.
- Project Delivery and Management: Oversee quality management throughout the project lifecycle. Develop and implement test plans and strategies, identify and mitigate risks, standardize project processes, and manage and review defects.
- Hands-On Involvement: Have a deep understanding of business logic and system architecture. Actively participate in test execution for various projects, mastering testing processes, testing techniques, and tools. Provide guidance to new team members for a quick ramp-up.
- Quality Risk Identification: Identify critical quality risks and efficiency bottlenecks. Research and implement effective solutions to enhance system quality.
- Team Building: Recruit team members, set team goals, and coach team members. Document and share best practices and methodologies.
- Stakeholder Collaboration: Establish efficient and trusting relationships with stakeholders to ensure smooth cooperation.

Qualifications

Minimum Qualifications
- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.
- 2+ years managing or leading QA projects on Internet products.
- 5+ years experience in testing and development of Internet companies.
- Familiar with at least one programming language such as Java/Python/Go, with good technical judgment.
- Experienced in quality assurance methodology and have a deep understanding of CI/CD, quality standards, server-side/UI automation testing, server-side performance testing, app stability testing, and experience in at least 2 or 3 aspects.

Preferred Qualifications
- Excellent project quality management experience, in-depth research and practice of testing technology, strong technical judgment.