Public Policy Manager - Data Centres
Responsibilities
Our team in Public Policy and Government Relations (PPGR) plays a key role in fostering collaborative relationships with external stakeholders which aligned with the needs of the communities we serve. We are currently seeking a Data Centre PMO to join our team to drive strategic initiatives across TikTok's SEA data centre portfolio to enhance TikTok's thought leadership among government stakeholders, as well as connecting business with meaningful and impactful projects with government.
The Public Policy Manager for Data Centres will lead the project management for data centre government relations initiatives while serving as the liaison between internal and external stakeholders. This role directly supports TikTok's strategic objectives by protecting key infrastructure investments, minimizing compliance risks, and reinforcing government trust. This person will work closely with internal technical teams, legal, sustainability, and external consultants to develop, execute, and maintain a government engagement strategy that supports the company's expansion plans.
Key Responsibilities:
1. Regulatory & Policy Liaison:
- Support engagement with relevant government agencies (e.g., energy regulators, local planning and zoning authorities) in coordination with senior GR and project leads.
- Track and summarize relevant legislation, regulations, and industry standards (e.g., data privacy, energy use, cybersecurity, land use) that may impact data centre projects, and support internal advocacy positions on local policies affecting data centre development and operations (e.g., tax incentives, energy supply agreements).
- Ensure all project planning, documentation, and execution are compliant with national, state, and local government requirements, escalating issues as needed.
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2. Stakeholder Coordination & Communications Support
- Support day-to-day coordination with government counterparts, regulatory staff, and local stakeholders under the guidance of senior leads.
- Prepare briefing materials, talking points, and presentation decks for meetings with government bodies, highlighting project scope and key benefits.
- Help maintain stakeholder contact lists, meeting records, and follow-ups to ensure continuity and consistency of engagement.
3. Research, Documentation & Reporting
- Manage the submission and tracking of all required governmental documents, ensuring accuracy and timely delivery.
- Prepare project dashboards, status reports, and executive briefings for leadership and stakeholders.
- Document processes, lessons learned, and best practices to support knowledge-sharing across future projects.
4. Risk Mitigation & Issue Resolution (Government Focus):
- Identify and proactively manage regulatory and political risks that could cause project delays or cost overruns and flag issues early to senior stakeholders.
- Coordinate responses to government inquiries, audits, or compliance issues related to the data centre projects in coordination with Legal, GR, and project teams.
- Track action items and mitigation steps related to regulatory and government-facing issues.
Qualifications
Minimum Qualifications
- Strong project management and coordination skills, with experience supporting complex, multi-stakeholder projects; PMP/PRINCE2 certification is a plus but not required.
- 5+ years dedicated professional experience with policy advocacy.
- Good understanding of public policy and regulatory issues relevant to large technology, infrastructure, or data-driven businesses (e.g., data privacy, energy policy, land use, cybersecurity), with the ability to translate policy developments into project implications.
- Excellent Thai and English fluency, both written and spoken as this person would need to work with internal & external stakeholders and conduct research for policy developments in both languages.
- Strong research, analysis, and writing skills, with the ability to synthesize complex regulatory or policy information into clear briefings, dashboards, and executive-ready materials.
- Deep experience working across multiple functions, influencing, and collaborating with others to successfully implement programs and initiatives; history of successful cross-functional team and leadership collaboration.
Preferred Qualifications
- Working knowledge of data centre operations and infrastructure, or strong experience in adjacent infrastructure sectors (e.g., energy, telecoms, industrial projects), with the ability to learn technical concepts quickly.
- Outstanding judgment, persuasive and advocacy skills, creativity, and the ability to work in a dynamic, fast-paced, and often uncertain environment.
- Excellent stakeholder management and communication skills.
- Highly organized and detail-oriented, capable of managing multiple workstreams, documentation requirements, and deadlines simultaneously.
- Strong teamwork and communication skills: the individual will need to work with other departments including, but not limited to policy/legal/communications staff to assess needs, alignment and path for collaboration.
- Discipline, strong sense of responsibility and self-drive with a strong sense of ownership and accountability for assigned responsibilities.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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