Program Manager, Creator Reputation Manager - Content Operation - New York

Responsibilities:
Programs & Execution
- Develop creative creator programs, initiatives, and events that drive creator trust and advocacy of the platform
- Execute engagements that are scalable, repeatable, and aligned with business goals
- Manage relationships with agencies, third-party partners, and sponsors to execute program elements
- Own internal project management, timelines, and day-to-day execution across initiatives
- Analyze program performance & key learnings to inform future program development and rollout
- Contribute to team strategy, OKRs, formulation of ownable, marquee moments and timelines

Cross-Functional Coordination & Insight
- Develop key internal and external relationships to support program development and execution, including close partnership with Comms, Marketing, Product, and Sales teams
- Bring creator feedback and behavioral insights back into the organization to inform product and go-to-market decisions
- Synthesize executive and executional feedback to optimize future programs

Qualifications

Minimum Qualification(s):
- 5+ years of professional working experience, ideally in tech, entertainment, media, talent or at a creative agency
- Deep understanding of professional creators and what resonates among this audience; has a finger on the pulse of creator and internet culture
- Demonstrated extremely strong program management skills - execution, organization, time management, and follow-through
- Strong relationship builder; experience working in a cross-functional environment as a consensus builder across different business units with occasionally conflicting priorities
- Clear communicator who can synthesize cross-functional feedback, remove roadblocks, manage up effectively, and advocate for creator-first solutions that also deliver against business objectives

Preferred Qualification(s):
- Experience working closely with professional creators on the tech platform, agency or brand-side
- Experience in event or experiential planning and execution
- Experience working with corporate leadership teams or Executive Communications
- Experience developing or concepting presentation, show or event programming including panels, keynote presentations, and workshops

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $93600 - $220400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): New York, NY

Job ID: TikTok-7657924097746585909

Employment Type: OTHER

Posted: 2026-07-07T20:22:03