Product Strategy & Operations Manager, Commerce
Responsibilities
About the Product Solutions & Operations (PSO) team
As a PSO Manager, we collaborate closely with our Product, Engineering, and our regional in-market sales teams. This role will lead the go-to-market and product development strategy for our performance commerce (retail, ecommerce, and consumer package goods) clients. We are looking for a PSO Manager to join the PSO team who has the ability to self-motivate, prioritize and influence partners and clients. As a successful candidate, you must have experience working in digital performance marketing, ideally in a product marketing or product management role.
Responsibilities:
- Own the product development strategy and roadmap to grow revenue and meet client advertising needs globally.
- Develop a holistic approach to client-centric GTM operations to advance products and solutions through their lifecycle as well as advance the industry.
- Coordinate directly with regional leaders in product and sales to understand client requirements, and synchronize insights to build a global view of product and revenue opportunities.
- Collaborate with XFN teams on product GTM and adoption strategies which would include narratives, solutions packages, best practices and product recommendations.
- Develop sales education strategy and partner closely with subject matter experts in the sales org to ensure a high standard of product knowledge
Qualifications
Minimum Qualifications:
- Extensive experience working within media in product marketing or product management (with a strong focus on performance marketing)
- Expertise in media sales and performance marketing (specifically paid social media)
- Strong knowledge of the eComm/Retail industry and media ecosystem
- Excellent communication, presentation and analytical skills
- Customer service orientation and experience working in a client facing capacity
- A commercial mindset with a history of delivering against stretching performance goals
Preferred Qualifications:
- A fast learner with a good sense of judgment and original thinking. Ability to thrive in ambiguity and adjust quickly to change.
- Passion for TikTok
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $103200 - $244889 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
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The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.