Product Ops Manager, E-Commerce Search - USDS

2. Provide actionable insights to cross-functional teams on the product's future iterations based on experience evaluation, data analysis, market research and user research
3. Collaborate with the international operations team to facilitate the implementation of the research and evaluation plans, especially ensure the efficiency and accuracy of the deliverables
4. Overseeing and guiding the team members' work, supporting their professional growth, mentoring individuals, and conducting performance reviews.
5. Allocating and managing team resources effectively to meet project and organizational goals. Ensuring that the team follows best practices, workflows, and processes, driving continuous improvements to enhance efficiency.

Qualifications

Minimum Qualifications
- Bilingual proficiency in Chinese and English is required to collaborate with global stakeholders.
- 3 or more years of experience with search products / engines, and knowledge of basic research and evaluation methodologies.
- Possesses strong logical thinking, deep user empathy and acumen in data analysis.
- Capable of independently developing project plans, overseeing the execution, and minimizing project risks. Ensure resource availability and allocation to deliver projects on time.

Preferred Qualifications:
- Strong sense of responsibility, excellent communication skills and organizational skills, including attention to details and multi-tasking skills.
- 1 or more years of experience with e-commerce specific search products / engines.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $88000 - $202667 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: TikTok-7517054705072982279

Employment Type: OTHER

Posted: 2025-07-27T00:22:53