Product Operations Manager - TikTok LIVE
Responsibilities
About:
The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.
Responsibilities:
- Develop and execute end-to-end growth strategies for specific creator segments based on data-driven business objectives.
- Conduct full-cycle post-mortems and ROI analyses to identify high-impact strategies and scalable implementation paths.
- Define and track clear success metrics for all creator initiatives, ensuring alignment with global ecosystem health.
- Partner with the Product team to translate creator needs into actionable requirements and drive the continuous improvement of features.
- Design education programs and "improvement guides" that help streamers professionalize and achieve sustainable growth.
- Monitor the LIVE content ecosystem to identify emerging trends, pain points, and competitive opportunities.
- Lead the planning and execution of creator-facing campaigns, from initial concept to comprehensive performance review.
- Orchestrate collaboration between Product, Marketing, and Data teams to ensure seamless project delivery across global departments.
Qualifications
Minimum Qualifications:
- Bachelor's degree or higher with 3+ years of experience in product operations or project management; experience in the entertainment livestreaming industry is highly preferred.
- Experience with entertainment or social products such as gaming, livestreaming, or music, paired with a creative and innovative mindset.
- Exceptional data analysis skills and logical thinking, with the ability to solve complex problems and distill operational learnings to guide future iterations.
- Proactive professional with the ability to perform under pressure, manage cross-functional projects, and quickly drive solutions for campaign challenges.
- Full professional proficiency in English for both written and oral communication within a global working environment.
Job Information
[For Pay Transparency] Compensation Description (annually)
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The base salary range for this position in the selected city is $88920 - $209380 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.