Product Operations Manager - TikTok LIVE

Responsibilities

The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.

Responsibilities:
- Develop a deep understanding of the needs and challenges of creators and agencies within the LIVE content ecosystem.
- Identify scalable solutions to improve creator experiences and support ecosystem growth.
- Design and execute targeted growth strategies for different creator segments, aligned with business objectives.
- Conduct in-depth creator analysis and create data-driven strategy documents to guide decision-making.
- Set clear, measurable goals and continuously evaluate performance using a data-first approach.
- Manage multiple projects simultaneously, ensuring effective planning, prioritization, and timely execution.
- Foster strong cross-functional collaboration with global teams including Product, Marketing, and Data Analytics.
- Serve as a key liaison to ensure smooth communication and alignment across regions.

Qualifications

Minimum Qualifications:
- Bachelor's degree or higher.
- 2-5 years of experience in product operations, project management, or growth-related roles.
- Strong analytical and strategic thinking skills, with the ability to break down complex problems and derive actionable insights from operational reviews to inform planning.
- Proven project management abilities, including working with cross-functional teams. Able to anticipate operational challenges and propose practical, product-based solutions.
- High fluency in Mandarin is required to facilitate effective communication since this role will collaborate extensively with peers and stakeholders based in China and across APAC.

Preferred Qualifications:
- Background in entertainment or social platforms (e.g., gaming, livestreaming, music).
- Experience supporting high Daily Active User (DAU) global products.