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Product Operations Manager - TikTok LIVE

Yesterday Mexico City, Mexico

Responsibilities

The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.

Responsibilities:
- Develop a deep understanding of the needs and challenges of creators and agencies within the LIVE content ecosystem.
- Identify scalable solutions to improve creator experiences and support ecosystem growth.
- Design and execute targeted growth strategies for different creator segments, aligned with business objectives.
- Conduct in-depth creator analysis and create data-driven strategy documents to guide decision-making.
- Set clear, measurable goals and continuously evaluate performance using a data-first approach.
- Manage multiple projects simultaneously, ensuring effective planning, prioritization, and timely execution.
- Foster strong cross-functional collaboration with global teams including Product, Marketing, and Data Analytics.
- Serve as a key liaison to ensure smooth communication and alignment across regions.

Qualifications

Minimum Qualifications:
- Bachelor's degree or higher.
- 2-5 years of experience in product operations, project management, or growth-related roles.
- Strong analytical and strategic thinking skills, with the ability to break down complex problems and derive actionable insights from operational reviews to inform planning.

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- Proven project management abilities, including working with cross-functional teams. Able to anticipate operational challenges and propose practical, product-based solutions.
- High fluency in Mandarin is required to facilitate effective communication since this role will collaborate extensively with peers and stakeholders based in China and across APAC.

Preferred Qualifications:
- Background in entertainment or social platforms (e.g., gaming, livestreaming, music).
- Experience supporting high Daily Active User (DAU) global products.

Client-provided location(s): Mexico City, Mexico
Job ID: TikTok-7558700086361688338
Employment Type: OTHER
Posted: 2025-11-19T20:31:22

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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