Product Operations Manager - TikTok LIVE
Responsibilities
The TikTok LIVE team's mission is to work hand-in-hand with creators & influencers, agencies, and partnership organizations to create an environment that brings communities together in real time to create meaningful and interactive connections around the globe.
Responsibilities:
- Develop a deep understanding of the needs and challenges of creators and agencies within the LIVE content ecosystem.
- Identify scalable solutions to improve creator experiences and support ecosystem growth.
- Design and execute targeted growth strategies for different creator segments, aligned with business objectives.
- Conduct in-depth creator analysis and create data-driven strategy documents to guide decision-making.
- Set clear, measurable goals and continuously evaluate performance using a data-first approach.
- Manage multiple projects simultaneously, ensuring effective planning, prioritization, and timely execution.
- Foster strong cross-functional collaboration with global teams including Product, Marketing, and Data Analytics.
- Serve as a key liaison to ensure smooth communication and alignment across regions.
Qualifications
Minimum Qualifications:
- Bachelor's degree or higher.
- 2-5 years of experience in product operations, project management, or growth-related roles.
- Strong analytical and strategic thinking skills, with the ability to break down complex problems and derive actionable insights from operational reviews to inform planning.
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- Proven project management abilities, including working with cross-functional teams. Able to anticipate operational challenges and propose practical, product-based solutions.
- High fluency in Mandarin is required to facilitate effective communication since this role will collaborate extensively with peers and stakeholders based in China and across APAC.
Preferred Qualifications:
- Background in entertainment or social platforms (e.g., gaming, livestreaming, music).
- Experience supporting high Daily Active User (DAU) global products.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.