Product Operations Manager Intern (TikTok Shop, Merchandise Growth) - 2026 Summer (BS/MS)

Responsibilities

We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. It runs for 12 weeks.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Please state your availability clearly in your resume (Start date, End date).

Summer Start Dates:
- May 11th, 2026
- May 18th, 2026
- May 26th, 2026
- June 8th, 2026
- June 22nd, 2026

About the team:

We are looking for a product operations manager intern to join our Merchandise Growth team in Seattle. This role focuses on building seller-side tools and systems that help merchants grow from zero to breakout success on our e-commerce platform. You will work on product lifecycle modeling, cold-start mechanisms, and incentive design - all grounded in data.

Responsibilities:

- Partner with Product Managers to design and iterate growth mechanisms for new products, including cold-start pathways, growth scoring models, and task-based incentive systems.
- Analyze product and merchant data to identify growth opportunities and measure outcomes.
- Draft structured product requirement documents (PRDs) and user flows.
- Collaborate with engineering, data science, algorithm, and ops teams to drive product delivery.
- Track KPIs, support A/B testing, and contribute to ongoing product iteration.

Qualifications

Minimum Qualifications

- Currently pursuing a Bachelor's or Master's degree.
- Strong analytical skills - proficient with SQL, Excel, or other data tools.
- Interest in e-commerce product design, platform growth, and merchant success.
- Clear communicator with strong ownership and attention to detail.
- Experience with seller-facing e-commerce tools (e.g. merchant dashboards, listing tools, or growth platforms) is a strong plus.
- Able to commit to working for 12 weeks during Summer 2026.

Preferred Qualification

- Experience in e-commerce merchandising platforms, seller onboarding tools, or buyer-seller matchmaking systems.