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Product Operation Manager, User Growth - TikTok Local Services

AT TikTok
TikTok

Product Operation Manager, User Growth - TikTok Local Services

Singapore

Responsibilities

Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Responsibilities:
- Build and run end-to-end growth programs across the user lifecycle; relentlessly optimize conversion rates and ROI.

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- Create a best-in-class analytics framework (A/B tests, funnel analysis, etc.) to pinpoint bottlenecks, test hypotheses, and iterate fast.
- Partner with Product, Industry, and Marketing teams to launch high-impact campaigns that marry product capabilities with user needs and deliver scalable growth.
- Align and coordinate Product, Engineering, Marketing, and Data teams to ensure flawless rollout and continuous measurement of every initiative.

Qualifications

Minimum Qualifications
- Bachelor's degree or above.
- 3+ years of product-ops or user-growth experience in a consumer internet company; proven track record of delivering measurable growth.
- Deep fluency in full-funnel growth frameworks and methodologies; experience building a growth engine.
- Strong analytical skills-comfortable turning raw data into clear insights and concrete next steps.
- Excellent communication and cross-functional leadership; obsessive about results.

Preferred Qualifications
- Experience in e-commerce, local services, or marketplace platforms.
- Hands-on experience with user segmentation and persona modeling.

Client-provided location(s): Singapore
Job ID: TikTok-7525662174828890375
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.