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TikTok

Product Operation Manager - AI/LLM Operation

Singapore

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

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To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
Join the forefront of AI evolution driven by groundbreaking advancements in AIGC/LLM technologies. As an AI/LLM Operation Specialist, you will play a pivotal role in the training, evaluation and optimization processes of AI models, particularly focusing on content moderation. This role offers a unique opportunity to develop comprehensive skills spanning from theoretical knowledge to hands-on engineering practices. Collaborate with top-tier artificial intelligence teams, experience rapid professional growth, and enhance your capabilities in a dynamic environment.

Responsibilities
- Manage and oversee the day-to-day operation of large language models, including training, deployment, monitoring, and maintenance.
- Collaborate with cross-functional teams to define model requirements, implement solutions, and ensure smooth integration with existing systems.
- Conduct performance analysis, identify areas for improvement, able to deep dive and implement optimization strategies to enhance model accuracy and efficiency.
- Stay updated with the latest advancements in large language model technology and industry best practices.
- Provide technical support and guidance to internal teams and stakeholders regarding model operation and usage.
- Contribute to the development of new features and functionalities for large language models based on business needs.

Qualifications

Minimum Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
- Minimum 5 years of experience working in internet or tech companies
- Strong understanding of machine learning principles, natural language processing (NLP), and deep learning techniques.
- Strong data sensitivity, proficient in in-depth data interpretation, and committed to data-driven decision-making.
- Excellent problem-solving skills and ability to work in a fast-paced environment.
- Effective communication skills and ability to collaborate with diverse teams.

Preferred Qualifications
- Working in product or product operation roles preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7359084410044959002
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.