Product Operation Intern (TikTok Local Services) - 2027 Start
Responsibilities
Team Introduction
TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.
With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.
We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth. Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals. Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted. Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.
Responsibilities
- Support product operations for TikTok Local Services across global markets, with a focus on improving product experience and business outcomes.
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- Serve as a key connector between operation and product teams, translating user, merchant, and creator pain points into actionable product insights.
- Work closely with Product, Engineering, Design, Data, and Business teams to identify opportunities, shape solutions, and drive implementation.
- Analyse business goals, user behavior, and conversion performance to uncover key issues and inform product decisions.
- Support end-to-end product launches, including planning, stakeholder coordination, execution tracking, and post-launch review.
Qualifications
Minimum Qualification(s):
- Currently pursuing an Undergraduate in Business or a related computing discipline.
- Strong analytical and logical thinking skills, with the ability to use data to diagnose issues, validate hypotheses, and evaluate results.
- Strong communication and collaboration skills. Self-driven, responsible, and able to take ownership in a fast-paced environment.
Preferred Qualification(s):
- Prior internship or project experience in product operations, business operations, user growth, content operations, consulting or related areas.
- Familiarity with local services, e-commerce, creators, merchants, or marketplace products.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
If you have any questions, please reach out to us at apac-earlycareers@tiktok.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.