Privacy Operations Specialist - PDPO - Dublin
Responsibilities
The Global Privacy Operations team sits under the PDPO organization. Our team serves as a critical touchpoint between the business and the data subject. We design and administer various external-facing privacy channels and facilitate the compliant processing and fulfillment of Data Subject Requests (DSRs) and privacy rights for our users across the globe.
As a Privacy Operations Specialist, you will work daily to support users with privacy inquiries globally-with a primary focus on the EMEA region-by accommodating their data subject requests and empowering them to execute their privacy rights. You will play a key role in continually improving the company's privacy posture by assessing, managing, and fulfilling a broad spectrum of privacy requests in a fully compliant manner.
Core Responsibilities
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- User Privacy Support: Manage and execute TikTok's Global Privacy Operations by handling privacy-related queries from users based in the EMEA region.
- Legal Collaboration: Partner closely with the Legal Team to resolve complex user queries and escalations related to data privacy.
- Issue & Escalation Resolution: Effectively identify, troubleshoot, and resolve high-priority or escalated user privacy concerns.
- Process & Tooling Optimization: Participate in and/or lead strategic projects aimed at improving operational processes and tooling to allow the Privacy Operations team to scale rapidly and sustainably.
- Cross-Functional Alignment: Collaborate cross-functionally across the organization to solve complex privacy challenges and ensure seamless execution of user rights.
Qualifications
Minimum Qualification(s)
- 2+ years of experience working in privacy and/or compliance team, i.e. Privacy Ops support, Digital-Rights Ops or a similar operations setting;
- Strong knowledge of privacy and data protection in the context of digital platforms, including a solid understanding of GDPR;
- Ability to proactively identify opportunities to enhance the DSR process at scale;
- Experience working in a fast-paced environment with a keen eye for detail;
- Great verbal and written communication skills;
- Operates with a high degree of integrity;
Preferred Qualification(s)
- CIPP/E and/or CIPM certified
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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