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Principal Business Analyst, Commercial Sustainability (TikTok Shop, Malaysia)

2 weeks ago Kuala Lumpur, Malaysia

Responsibilities

About the team
The Commercial Sustainability team's main focus is on ensuring long-term commercial viability and ecosystem health. They focus on strategic planning to maintain a healthy marketplace or monetization ecosystem, often work on policy design, guardrails, and incentives that drive sustainable growth for creators, sellers, or partners, balances short-term revenue goals with long-term ecosystem health

Responsibilities
- Be part of the Malaysia TikTok Shop Commercial Sustainability team, driving high importance outcomes through target setting & tracking, resource planning, and project management
- Responsible for tracking, monitoring and diagnosis of current issues and proactively alerting the right stakeholders while problem solving
- Responsible for the analytics and business planning for your assigned business initiatives, including market opportunity assessment, target setting and dissection, business progress tracking, business actions review, and hosting key meeting cadence
- Working closely with relevant stakeholders and cross functional teams on strategic direction discussion, target alignment, business action planning, and driving the delivery of business results

Qualifications

Minimum Qualifications:
- Bachelor's Degree or equivalent practical experience.

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- Minimum 4 years of working experience in consulting/quantitatively analytical roles.
- Proficient in research, data analytics, and financial analysis. Able to conduct root cause analysis with both qualitative and quantitative findings. Mastery Excel-based analysis and data tools is a must
- Great project management and proactive mindset. Past experience in ability to work and influence cross-functionally is preferred. You will need to partner with multiple internal stakeholders in realizing the desired outcome

Preferred Qualification:
- Existing experience with eCommerce is highly preferred.

Client-provided location(s): Kuala Lumpur, Malaysia
Job ID: TikTok-7593280552969898245
Employment Type: OTHER
Posted: 2026-01-12T19:50:04

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

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