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Policy Product Operations, TikTok Content Ecosystem



TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

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At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About The Team
The Content Ecosystem team at TikTok works to ensure the global content ecosystem is safe and enjoyable for its users. The team develops strategies, policies and methodologies to keep the content ecosystem safe and sustainable in the long-term.

1. Pay attention to the safety of short video content recommendation safety and branding scenarios, balance the relationship between product brands, business development and user experience, lead the sorting and formulation of the framework and details of policy review, deep dive into the issues of existing policies, provide optimization suggestions, and ensure policy rationality and enforceability.
2. Monitor and review key business data indicators, collect feedback from collaborative departments, provide suggestions to improve the systems and policies via summarizing and abstracting issues and cases;
3. Responsible for the training and implementation of policy, support the trainers to effectively train the content reviewer team about platform policy, follow up the training effect and lead the optimizations;
4. With data analysis skills, able to mine, locate and predict content risks;
5. Collaborate with other departments to improve content safety and user experience.


1. Bachelor degree or above, with more than 3 years of work experience.
2. Strong verbal and written communication skills.
3. Sensitive to content and culture, familiar with the political and cultural environment, and good understanding of Internet development and regulatory trends.
3. Good at document writing, finding and analyzing problems.

Preferred Qualifications:
1. Result-oriented and self-driven.
2. Excellent cross-team communication and coordination ability, strong project management skills;
3. Loves the short video industry, familiar with industry norms, and has a high sensitivity to global hot events.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client-provided location(s): Singapore
Job ID: TikTok-7342448707948022053
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity
  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at TikTok.