Policy Planning Manager - Policy Planning & Training & Infrastructure - Trust and Safety

- Build and refine scalable approaches to planning, prioritization, and execution to improve visibility and predictability.
- Raise the bar for execution, organization, and communication across initiatives.
- Contribute to annual roadmap planning, OKRs, and broader operational rhythms.
- Provide structured updates, highlight risks, and ensure stakeholders have visibility into progress and blockers.

Qualifications

Minimum Qualifications:
- Bachelor or Master's degree in public policy, law, social sciences, economics, communications, behavioral sciences, business management, or a related field.
- 4 years of experience in program management, strategy & operations, consulting, or related fields.
- Proven ability to lead complex, cross-functional initiatives with minimal direction.
- Strong track record of bringing structure to ambiguous problems and driving them to resolution.
- Excellent stakeholder management skills, including experience working directly with leaders and driving alignment across competing priorities.
- Demonstrated ability to form structured, well-informed points of view and drive decisions in ambiguous environments.
- Highly organized, detail-oriented, and consistently strong in execution.

Preferred Qualifications:
- Experience in Trust & Safety, Policy, or adjacent risk / platform integrity domains.
- Consulting or strategy & operations background.
- Experience building or improving operational systems and processes in complex organizations.
- Familiarity with policy development and enforcement systems within large-scale platforms.
- Familiarity with AI tools and ability to leverage them to improve workflows, analysis, or execution.
- Knowledge of social media platforms, content ecosystems, and/or video-sharing products.
- Experience working in fast-paced, high-growth environments with evolving priorities.
- Project management certification (e.g., PMP, PMI-ACP, PRINCE2).

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $108800 - $288000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): San Jose, CA

Job ID: TikTok-7636180610952284421

Employment Type: OTHER

Posted: 2026-05-06T20:31:41