Policy Manager, Safety & Civility - Trust and Safety
Responsibilities
The Trust & Safety Policy team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our apps, while protecting our brand.
As a member of our Trust & Safety Policy Development team, you will serve as a TikTok content expert with a focus on Safety & Civility (hate speech, hateful behaviors, harassment, bullying, violent extremism, criminal behaviors, youth and adult exploitation and abuse). In this role, you will be part of a global Trust & Safety organization, helping lead our efforts to ensure that our Safety & Civility policies protect the safety of our users while balancing free expression. You will do this by helping to establish and iterate policies that govern the TikTok platform, as well as providing expertise on the impact of technology, media, and related cultural trends.
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Responsibilities
- Craft new and/or update existing content policies that focus on Safety & Civility for our global community on the TikTok platform
- Collaborate with Policy Enforcement, Regional Policy, and Product teams to improve content policies and streamline enforcement and processes
- Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a consultant for any potential new regulations or government regulatory requests
- Act as a global escalation point of contact when necessary, and align all stake-holders and leadership to respond to emergency policy decisions
- Remain up-to-date on industry trends and emerging issues in the Safety & Civility space and design policies & policy positions to address them on platform where necessary
- Serve as the subject matter expert representative for Safety & Civility efforts, in coordination with Regional Policy, Public Policy, Comms, and/or Outreach & Partnerships
- Engage with external stakeholders to incorporate outside expertise into TikTok's platform policies
- Support the execution of the strategic vision for the Safety & Civility team, working cross-functionally with other team members to optimize policy iteration, implementation and training procedures to deliver high-quality results
Qualifications
Minimum Qualifications
- Minimum 5 years experience in Public Policy, Human Rights, Policy Enforcement, Law, Academia or related field
- 2+ years of experience in topics related to Safety & Civility (e.g., hateful behaviors, law, human rights, politics)
- Content knowledge around some or all of the following: hateful speech/behaviors, violent extremism, extremist ideologies
- Deep understanding of technology, Internet, social media and/or platform content issues
- Ability to think both strategically and tactically, and thrive in a fast-paced environment
- Excellent writing skills
Preferred Qualifications
- Experience in launching new strategies and Zero-to-One initiatives
- Advanced degree in law, public policy, political science, sociology, or other related field
- Proficiency in data-driven policy analysis and related enforcement/technical expertise
- Previous experience working within a fast-paced environment
Job Information
[For Pay Transparency] Compensation Description (annually)
The base salary range for this position in the selected city is $117334 - $270000 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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