Payment Product Manager, Settlement - TikTok Local Services
Responsibilities
Team Introduction
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
Responsibilities:
- Own the end-to-end settlement experience for merchants, creators, MCNs, and other partners across TikTok local services ecosystem.
- Define and execute the long-term settlement product strategy, covering onboarding, KYC, reconciliation, withdrawal, and tax reporting.
- Drive roadmap and feature iterations for payment and settlement capabilities, balancing speed, cost, and regulatory compliance while delivering a seamless user experience.
- Collaborate with Global Finance, Tax, and Treasury teams to design revenue-recognition, tax-calculation, and e-invoicing solutions that scale across multiple markets.
- Partner with Merchant Ops and Creator Ops to analyze performance data, user feedback, and policy changes; convert insights into rapid product improvements.
- Coordinate engineering, design, risk, and legal teams to deliver high-quality releases on aggressive timelines.
Qualifications
Minimum Qualifications
- Bachelor's degree or above and 5+ years of product management experience in internet industry.
- Hands-on experience with finance, payments, or settlement products.
- Deep knowledge of clearing-and-settlement fundamentals and familiarity with leading third-party payout platforms and their integration flows.
- Strong product sense, analytical rigor, and the ability to make data-driven decisions under ambiguity.
- Proven record of shipping complex, cross-functional projects on time.
Preferred Qualifications
- Experience building international payout or tax-compliant financial products.
- Background in e-commerce or marketplace platforms.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.