Partnerships Operations Manager (Third-Party Associate)
Responsibilities
Team Introduction
Partnerships are a critical means of scaling interactions between TikTok users and businesses across the globe. In this role, you will have the exciting opportunity to shape and deploy internal and external programs and solutions designed to help businesses find success on TikTok. The team's culture mirrors that of a small start-up; a team of entrepreneurs and builders with an eye for what's next. You will work directly with our internal cross-functional partners, as well as 3rd-party companies in verticals. This role requires a combination of strong strategic thinking and project management skills.
Responsibilities:
- Be the point-of-contact to own all budget processes for the Product Partnerships team, working together with Finance to drive alignment and refine SOPs to enable seamless operations for the Product Partnerships team
- Submit and track the budgets across all partners to ensure compliance with internal budget guidelines, along with adherence to resource allocation split.
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- Collaborate with business development teams to ensure operational feasibility of new partner onboardings
- Manage the lead lifecycle management, ensuring that all partner leads are accurately captured within the system and are effectively tracked.
- Track progress and outcomes of global partnerships programs across multiple verticals such as Messaging and Commerce.
Qualifications
Minimum Qualification(s)
- Bachelor's degree in Business Administration, Finance, Engineering, or a related field
- 5+ years of experience in Partnership Operations, Sales Operations, or Business Operations within the technology, SaaS, or digital advertising sectors.
- Direct experience tracking operational expenditure and vendor reconciliation. You understand how to justify spending to Finance and Procurement teams.
- Experience in analyzing large volumes of data to identify potential risks or bottlenecks to the business, and to ensure accurate allocation of resources to partners.
- Strong project management, communication skills with a track record of driving programs that require internal and external coordination across multiple teams.
- Proficient in English to communicate with key internal stakeholders and external partner
- A high level of Chinese language proficiency is required, as the role involves complex communication with partners and clients in Mandarin-speaking markets.
Preferred Qualification(s)
- Able to work in ambiguity during early stages of partnerships, being able to set up foundations for operational excellence in the future.
- Strong track record of successfully delivering high-stakes programs to an organization, showcasing operational rigour.
Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
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