Operations Project Intern (TikTok Local Service-AMS) - 2026 Start
Responsibilities
About the Team
TikTok Local Services (TikTok GO) is a one-stop commerce solution that connects global users with local services through the creative use of TikTok POI (Points of Interest), short videos, LIVE, and search. It delivers valuable real-life experiences and inspires users to explore the world around them.
With the mission of "Discover great places, Empower local businesses" Local Services aims to be the most trusted platform to discover great places and connect local businesses. It helps communities engage with restaurants, hotels, and attractions, equips businesses with new ways to connect with customers and drive transactions, and combines innovative marketing and operational tools to support sustainable growth.
As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities:
- Support the BD team with Dine-in merchant onboarding, including assisting merchants with POI claims, setting up product information and tax rates, and linking products to the appropriate POIs.
- Support the BD team with creator operation, including coordination by working with the creator team's outreach list and helping merchants arrange and accommodate on-site visits.
- Track and maintain daily operational data, including organizing and consolidating internal and external datasets.
Qualifications
Minimum Qualifications:
- Currently pursuing an undergraduate degree.
- Able to commit to 3 months long internship period.
- Demonstrated interest or experience in the discovery economy (e.g., content creation for restaurants, hotels, events and attractions).
- Strong analytical and communication skills across diverse stakeholders.
- Proactive learner with a passion for digital platforms and creator ecosystems.
- Team-oriented, detail-focused, and highly accountable.
Preferred Qualifications:
- Familiarity with Dine-in industry, location service, POI platforms and trends.
- Experience with creator and merchant onboarding, educational programs, and event coordination.
- Basic understanding of campaign performance metrics (CTR, conversion, ROI, etc.)
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy
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Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Fitness Subsidies
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Snacks
- Pet-friendly Office
- Happy Hours
- Some Meals Provided
- Company Outings
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Company Equity
Professional Development
- Promote From Within
- Access to Online Courses
- Leadership Training Program
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
Company Videos
Hear directly from employees about what it is like to work at TikTok.